The Future of Engagement: An Inside Look into Hyundai’s Conversational Chatbots

Gartner predicts that by 2020, 85% of consumers will connect with a company without interacting with a human being. With the ability to create personalized experiences in real-time, bots have an average of 4-9 minute conversations, 13 turns per conversation, and 35% user re-engagement. Hear Hyundai’s journey building conversational chatbots and how you can leverage this important technology.